Managed IT Services

How can a good MSP help your business?

Poorly functioning technology has the potential to significantly impede your business operations. However, a robust strategic IT infrastructure plan can optimize your business performance. At RDSTeam, we offer tiered Managed Network Services and Support, enabling you to overcome your IT obstacles effortlessly and allowing you to concentrate on the broader objectives of your enterprise.

Under our watch you can focus on your business!

Your technology should work to make your operations more efficient and minimize risks. To achieve this, it's crucial to have the right infrastructure in place, properly configured and well-maintained. Don't worry, we're here to help! Our team is ready to provide the expertise and support you need to ensure your technology is optimized for your business success.

RDSTeam will

• Our vigilant monitoring oversees your entire IT environment round the clock.
• We proactively detect and examine server events to identify any potential issues.
• Swiftly rectify any failed processes or services for seamless operations.
• Keep your systems secure by regularly updating security patches, service packs, and anti-virus protocols.
• Safeguard your data by ensuring timely completion of backups and synchronizing them off-site.

Business IT solutions in a nutshell

Systems management

We've got you covered with our comprehensive server and desktop management services. Our team proactively takes care of updates, remote backups, and seamless administration for all your computers and servers. With our vigilant monitoring, we keep a close eye on every aspect of your network, detecting and resolving issues before they cause any trouble. You can rest easy knowing that your technology is in good hands.

Managed VOIP

Revolutionize your business communication with a unified platform, streamlined billing, and a singular point of contact. Our Unified Communications as a Service (UCaaS) solutions provide enhanced adaptability, reduced maintenance expenses, and an array of advanced features surpassing those of traditional VoIP or PBX phones. Experience the next level of professional communication efficiency with our UCaaS offerings.

Support

RDSTeam's esteemed help desk service offers IT users uninterrupted access to live support, available via phone or online channels 24/7. Our dedicated help desk is staffed round the clock by highly skilled RDSTeam engineers, stationed within the United States and held to the same unwavering standards as our on-site engineers who cater to your business needs. Count on our proficient help desk team to provide prompt and reliable assistance whenever you require it.

Backups

Server and workstation crashes can pose a significant impact on any business, often stemming from seemingly trivial factors such as human error, power outages, or hardware failures. At RDSTeam, we offer a professional-grade server backup solution that utilizes a seamlessly deployable dedicated local appliance. This solution encompasses local backup, cloud backup, and object-level exchange restore capabilities, while providing both local and cloud server business continuity options. Rely on our robust backup solution to safeguard your business against unforeseen disruptions and ensure seamless operations.