“We offer an array of cost-competitive and environmentally-friendly solutions to businesses. We are positioned to work with small to large companies because of our flexibility and emphasis on customer service” said Hermida.
RDS offers a wide range of equipment, working exclusively with top companies in the industry. RDS advises businesses about the right print management system for its needs, tailoring products and solutions specifically for the goals of each business. Their range of products also includes scanners, wide format plotters, and engineering copiers.
When analyzing a client’s particular needs, RDS takes into consideration the company’s equipment goals, employee printing needs, patterns of use for copiers and printers, budget, energy efficiency, interior space considerations, and printing speed. Companies can realize up a savings of up to 40 percent by utilizing RDS services.
As suppliers of refurbished machines, RDS provides equipment that surpasses the exacting standards of new office equipment. They put it through their 77-point restoration process before said equipment earns RDS’s “Certificate of Restoration.” Restored systems are more environmentally-friendly and more cost-effective than brand new machines. And by reconditioning equipment it stays out of landfills.
RDS continues to build its customer base and increase its long-term relationships with clients. The company’s comprehensive approach begins with a consultation to determine what makes the most sense for the production needs of the business. Installation is the next step and it is provided by highly-trained technicians with a minimum of five years’ experience in repair, maintenance and customer service to set up and configure your equipment for its maximum performance. The RDS digital solutions sales support team will train your staff to get you off to a great start. Service at RDS is about building and maintaining relationships via respect, immediate attention to a client’s needs and keeping the clilent abreast of information about upgrades and supplies.
RDS also provides flexible financing and offers one of south Florida’s best copier and printer industry guarantees and warranty. RDS has a 67,000 s.f. warehouse for its inventory to ensure immediate access to the kind of equipment clients will need.
As the visionary behind the RDS team, Gustavo Hermida brings decades of experience in the digital printing industry. He was sales manager for Ricoh Corporation in New York City, vice president of sale at Nur Macro (now HP), and held management positions in south Florida with equipment distributors. A native of Argentina, Hermida came to the United States in 1979.
“From the beginning, I felt I belonged here. In the US, you have choices and opportunity,” said Hermida.
A key component of Hermida’s business model is about providing customer service that exceeds those of his competitors. Another is his commitment to the utilization of “green” initiatives. RDS is also very involved in local non-profits, donating equipment to organizations such as Susan G. Komen.
Contact RDS at 305-468-9965 and visit them at www.rdsTeam.com.
Written by Donna Shelley.