Sunday, 16 August 2020 23:42

State and Local Government Solutions

Government (State and Local) Industry

State and local governments need a way to meet their citizens where they are at. Antiquated systems and user-unfriendly online services get in the way of this. Let RDS help by updating your systems and securing your data.

Enhancing the Citizen Experience

Dealing with an old government system can be both frustrating and overwhelming, leaving people with a lack of faith in their government. The issue is that government customer service systems typically lack continuity at all human touchpoints in the organization. Instead of trying to build disparate programs, state and local governments are now working to have a single citizen interface that allows multiple government departments to work as one entity. Any contact with a government institution that a person has can now be stored in a single portal. Citizens are pivotal to the development of digital government solutions that need to be evaluated to ensure their efficacy.

Choose the level of service you need with our hybrid cloud technology that enables a full range of services from the "do-it-yourself" model to a full Ricoh-managed model. Our Managed Cloud Services will help you create a custom solution that uses hybrid cloud technology to address your unique requirements in a secure and flexible environment. In addition, Sitecore, a strong web content management service, provides analytics functionality that can help you create a more personalized user experience. Based on strong individual user analytics capabilities, you can serve up the right content in the right format at the right time.

In addition, a single data aggregation point from an array of data sources is generated by RDS Analytics Services. You can now concentrate on the process of identifying and assessing relevant information, aggregating the data, and using it on an ongoing basis to identify opportunities for change. After the sensitive data is found, RDS's Digital Rights Management Services and Solutions will help protect the data. Our purpose is to keep you in control of your confidential information, securing confidential information while it is at rest, in use, and in transit.

Ready For Exceptional Results?

State and local governments need a way to meet their citizens where they are at. Antiquated systems and user-unfriendly online services get in the way of this. Let RDS help by updating your systems and securing your data.