Higher Education Solutions

How do you make an environment that students are enthusiastic about? It begins with efficient communication. By adding a personal touch to your marketing materials, our Customer Interactions Management & Mail Services can help you build deep and enduring relationships with prospective students, enrolled students, and alumni. Plus, with a high-tech campus mail and package delivery scheme that helps minimize queues and wait times, you can impress your students.

The right classroom technology in today’s digital environment will help professors hold the attention of students by bringing collaboration to the next level. Empower students and faculty to communicate easily with our Workplace Efficiency Services on smartphones, tablets, and other devices. Improve learning with visual communications by bringing in remote guest speakers and learning coaches via video to allow teachers to energize discussions. With our Meeting Room Facilities, you can also enhance faculty engagement during brainstorming and planning sessions.

With a more attentive support desk, call center, and on-call technicians, you can boost customer satisfaction scores to make the university even more attractive to students. Ricoh IT support can be made available 24/7 to meet student, staff, and administrative needs, helping to keep the servers, data centers, and networks up and running.

To focus on strategic initiatives, IT needs to be free from time-consuming server and system management activities. Ricoh is able to centralize oversight of print processes through our Campus Print Services, giving IT a much-needed break. Additionally, you can improve security, allow mobile printing, workflow automation, and more. These services will also provide IT with greater user-level printing visibility, providing administrative staff with the details they need to enhance cost accounting.

By having our team to act as an extension of your staff, you can further enhance business processes in your university — helping handle processes in enrollment, financial assistance, human resources, and other administrative departments.

Centralization of data and processes is crucial to making workflows as effective as possible in the university. Our Enterprise Content Management and Workflow Services help you securely manage content in a central repository so that when they need it most, knowledge can flow easily to and from the people who need it. By centralizing data and enhancing consistency related to student records, course assignments, and forms, knowledge governance is simplified.

University students demand that campus technology work effectively and save time. Our campus mail services will help you impress your tech-savvy students with shortened lines and wait times. Additional options — including interactive kiosks, a barcoded package management system, and automatic notifications — let us customize our campus mail services to fit your unique needs and make your campus mail center even more attractive.

We can also help you make learning more personal and engaging while improving the productivity of the faculty. With our affordable Cloud Connected Education Solution, we can integrate learning platforms and learning management systems with digital workflows. This allows instructors to scan materials directly into Canvas ®, Google DriveTM, and other cloud applications through multifunction printers (MFPs) — providing students easy access to materials from smartphones, tablets, and other devices. You may also incorporate monitoring tools to collect MFP consumption data — giving more insight to enhance cost accounting.

Make collaborative areas, such as classrooms and libraries, more efficient with our Workplace Productivity Services. Introduce visual communication systems that embrace multiple languages and cater to digital natives, and add self-service lockers accessible by ID to help students secure their valuables.