Healthcare Insurance Solutions

Member relationships are critical as payer-provider convergence increases and healthcare options become more complex. Interactions with present and prospective members provide opportunities to make positive and meaningful connections. But when you rely on paper-based processes and unconnected systems, it’s hard to follow through on those opportunities.

Customers want to connect with you on whatever platform they prefer. They expect applications, forms, and documents to be simple for employees to find, discuss, and proceed with, and they prefer customized communications.

Document Composition as a Service allows you to personalize communications and create version controls and audit trails, making your organization user-friendly and alluring to customers. Start your insurance digital transformation, using Forms Management Services to convert paper forms such as applications and contracts into editable e-forms. Implement Consumer Interactions Management & Mail Systems with omnichannel contact initiatives and e-billing solutions.

How fast and smooth is the flow of your internal data? How quick are divisions or payer-provider business units able to collaborate? Is the IT team able to keep up with regular tasks as well as unique assignments? It may be time to consider digital transformation in insurance. Speed up the productivity of workers and lower organizational expenses by automating how information is collected, correctly processed, and transmitted in the correct format and application.

Controlled print services can improve the productivity of insurance workflows by addressing your cloud development and storage usage goals. Streamline printing from desktops and mobile devices by centralizing performance management.

Consider increasing IT resources with available employees, expertise, and equipment through IT Project Related Services. From preparation to execution, our people have the training and expertise to manage small or large projects.

The demands of eDiscovery may distract your legal personnel and consume large quantities of time. Let our Intelligent eDiscovery Solutions give you a hand in the form of hosted or on-demand cloud services for ESI analysis and legal document review. Or, you can take advantage of our digital forensics professionals and controlled review services as needed.

We understand the difficulty that comes with handling your claims. You must collect the details and process documentation you obtain from representatives and organizations that relate to medical claims, pre-approvals, appeals, and grievances. Processes based on paper are sluggish and prone to error, increasing labor costs. By digitizing information at the beginning of a project and converting manual work steps into scalable, automated systems, you are paving the way to increase performance, minimize errors, and lower operating expenditure.

As our Business Process Outsourcing Services experts provide digitization and data processing functions, including scanning paper documents and organizing your digital content, you will gain productivity and momentum. Readily available real-time data helps you to concentrate on analytics and make strategic decisions.

Eliminate costly preprinted forms by using the Forms Management Services to convert paper forms into editable e-forms. Capitalize on efficiency and save revenue with Records Management Systems that take business information risk, disaster recovery, and eDiscovery preparation into account.

Simplify notifications on requesting forms and relevant documents. It is costly and time-consuming to make your IT community write new code each time or run through iterations of graphic design. Report Composition as a Service offers version controls and automates the approval steps while maintaining internal and external compliance standards for the staff and applications up to date.