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Making VoIP calls with Birch is easy. And free

Interested in VoIP for your business? It's a modern solution for efficient communication, especially for small to medium businesses. With Birch, making VoIP calls is simple and free. VoIP utilizes broadband internet instead of traditional landlines, offering high-quality calls and advanced features.

How Does VoIP Work?

VoIP converts your voice into a digital format, compresses it, and sends it over the internet. The VoIP service provider (like your internet service provider) sets up the call.

How VoIP works to connect telephone calls over the internet.

For phone calls, the conversation is exchanged using small data packets. The internet can send these data packets around the world in less than a second. For internet telephony, these packets travel between your phone and a VoIP provider.

Voice over Internet Protocol bypasses the telephone company entirely. Wherever you have a broadband internet connection like DSL, cable, or fiber, you can use VoIP. It’s a major upgrade from an analog phone system.

Here are some basic steps involved:

  • Your phone connects to your switch or router in your Local Area Network (LAN).
  • When you dial a telephone number, your IP phone tells your VoIP service provider to call the other party.
  • Your VoIP service establishes the call and exchanges data packets from your IP phone.
  • Your VoIP phone converts these digital signals into the sound you can hear.
  • More than two decades ago, you used to need expensive, proprietary equipment to use VoIP. Today, VoIP is built upon open standards such as Session Initiation Protocol (SIP). SIP provides complete interoperability between desk phones, conference phones, and VoIP apps.

What Is the Difference Between VoIP and Landline Phones?

VoIP technology enables high-quality voice calls over the Internet, whereas landline phones rely on a copper telephone network to make outbound calls and receive incoming calls.

When you deploy VoIP, it gets managed via the cloud, so there’s no need for on-site installation or management. When you need to add or change users, it’s a software change rather than the need to call an engineer.

Businesses prefer VoIP because of its better calling standard and wider range of features without the need for setting up an expensive on-premises private branch exchange (PBX).

Phone calls (PSTN)YesYes
Nationwide long-distanceIncludedOptional
User-to-user callsYesPBX required
Caller IDYesYes
Call WaitingYesYes
Ease of setup★★★★★★★★
Requires internetYes, 100 Kbps per lineNo
WirelessWi-Fi, DECT, and Bluetooth headsets are availableDECT and Bluetooth headsets are available
Reliability during internet/ power outagesCalls can be routed to another number or voicemail.Calls drop or are routed to voicemail.
TechnologyIP telephony (SIP, TLS, and SRTP)Analog voice signals
Call quality★★★★★★★★★
Setup cost$0$110 per jack
Monthly cost$20–35$35
Advanced features
Auto attendantIncludedPBX required
Phone number privacyIncludedVaries
Phone number changesIncluded$27
Phone extensions & hunt groupsIncludedPBX required
ConferencingIncludedThree-Way Calling
Call routingIncluded$9.95/mo
Call queuingAdd-onAdd-on
Remote work capableYes, softphone appsCall forwarding
Call encryptionYes (TLS & SRTP)No
International dialingMX: $0.16/min
UK: $0.01/min
JP: $0.05/min
MX: $1.97/min
UK: $1.21/min
JP: $1.62/min
Business voicemailIncluded$13.95/mo
Integrations (CRM, text messaging, surveys)YesNo

Consider switching from traditional phones to VoIP if:

  • Your country plans to discontinue landline phones
  • Your sound quality is poor
  • You need advanced features
  • Your on-site PBX contract is expiring
  • You’re moving to remote or hybrid work
  • You’re paying too much for external calls
  • You’re paying too much for long-distance international calls
  • How Much Does VoIP Cost in 2023? Find out in this guide.

What equipment do you need to set up VoIP?

For a small setup, you only need a subscription to your business VoIP provider and a device to make calls to get set up for the first time. This device could be a desk phone, a softphone on your laptop, or a VoIP app on your mobile phone.

Assuming you already have a broadband connection and a router, you don’t need any other VoIP equipment.

If you manage VoIP for your enterprise, you may opt to use a separate firewall or switch from your router. If you have analog phones or other devices you wish to retain, use an analog telephone adapter (ATA). These small adapters connect your VoIP solution to traditional telephone services and devices, such as old fax machines and alarm systems.

Advantages of VoIP

Benefits of a VoIP phone include easy installation, virtual phone numbers, simple integration, and more

Lower pricing – Reduces call costs with internal and internet calling by up to 50%; reduces on-site maintenance and repair costs, too.

High-quality sound – Internet connectivity enables HD call quality; management tools check for potential network issues.

Advanced features – Offers premium features like auto attendants, call recording, and call queues – without having businesses install expensive add-ons.

Cheap international calls – International long-distance rates are as low as $0.04 per minute to call Mexico or $0.01 to reach the United Kingdom.

Fast deployment – Only takes an internet connection and a softphone or handset to set up.

Remote-friendly – Use your phone service wherever you work. No technical setup is necessary if you work from home.

VoIP desk phones aren’t expensive; you can even get them free from your phone service provider. Plus, they often include a mobile app you can use on your desktop or mobile device to make calls instead of using a traditional handset.

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“Treat others as they want to be treated”

Applying that simple formula, we have earned the trust of our clients and received hundreds of 5 Star Reviews and customer references.

We are so thankful to everyone for the kind words. It inspires US to continue bringing affordable solutions for all your Workspace Innovations such as printers,MFP copiers, Managed Services, Smartboards, VOIP phones, and more. You have access to low-cost monthly subscription plans, fast delivery, remote and on-location technical support. When our customer’s copiers can’t be repaired on the spot, we provide them with a free loaner right away. “If we can’t Fix It We’ll replace it”

We can offer you Flexible Monthly or Costsaver Lease Plans.

No gimmicks, hidden fees, headaches, or extra repair fees.


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