The RDS Story
When I started RDS, I decided to create something of my own that would fill the void I discovered during my 25 years in the industry. What created this abyss? It was a lack of companies that genuinely cared about their customers. I began Restored Digital Solutions (RDS) in the wake of chaos left by the 2008 financial crisis. Yet despite my “late start,” RDS boasts a nationally recognized rapid growth that earned us the 2018 Inc.5000 Award. This can partly be attributed to our characteristic close client contact that is embedded in the DNA of RDS.
In the vast sea of business handlings, client concerns tend to get tossed in the waves of bureaucracy. I, however, desire to run a different kind of business. People should always be one phone call away from a manager or even the owner.
Our vision at RDS is to provide flexible solutions for all office technology needs in a way that is accessible and gives personal attention to each customer. While many companies that sell copy machines and printers lock clients into unbreachable contracts for years, we understand that life happens.
Cultivating a culture of caring led us to provide subscription plans that can be upgraded, downgraded, or terminated if customer situations change. At RDS, we see ourselves as a trusted advisor to our clientele, serving you in a way that empowers you and gives you the specific tools that you need to operate efficiently.
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Quality First, Cost Second
Intelligent
GreenLine Solution
GreenLine copiers: Remanufactured Ricoh MFPs meet ISO 9001:2008 standards, reducing environmental impact. Reliable, high-performance, cost-efficient, and eco-friendly access to like-new MFPs and printers.
Undergoes stringent quality control testing by certified technicians to ensure reliability.
Frequently Asked Questions
You can contact RDS Team by phone, email, or by visiting our Contact Page. You can also
reach us directly at (888) 242-4242 or info@rdsteam.com.
To use VoIP services, you’ll need IP phones, which are specialized phones for VoIP calls.
You can also use softphones, which are apps that allow calling via computers or
smartphones. A headset is also recommended for clearer audio during calls. Lastly, a
reliable internet connection is essential for good call quality.
Yes, VoIP is ideal for remote teams. With softphone apps, employees can make and
receive calls from anywhere with an internet connection, making it easier to stay connected,
whether working from home, a coffee shop, or on the go.
VoIP enhances communication by providing features like voicemail-to-email, video
conferencing, call forwarding, and integration with business software. It helps improve
team collaboration and customer service with features that traditional phone systems can't
offer.
VoIP reduces communication costs by eliminating the need for traditional phone lines.
With VoIP, long-distance and international calls are much cheaper or even free, and the
system uses existing internet infrastructure, removing the need for separate phone lines
and reducing hardware costs.
