Lexmark Printer and Copier Repair in Florida

Lexmark builds durable office machines, and plenty are still running in Florida offices long after the dealer who sold them moved on. We do not sell Lexmark — we repair it, which is a different relationship and often a more useful one.

RDS Team repairs Lexmark equipment across Florida with a contractual four-hour on-site response, using our own technicians rather than a subcontracted service company. Most of the machines we are called out to were sold by somebody else, and that is fine — you do not have to have bought the machine from us to get it fixed.

What We Work On

We cover the CS and CX color ranges and the MS and MX monochrome ranges, from single desktop units to machines running as shared office workhorses.

The Faults We Are Called Out For Most

• Pick rollers and separator pads — the standard cause of misfeeds, and cheap to put right.
• Maintenance kits — Lexmark publishes maintenance-kit intervals, and most machines we are called to have simply passed theirs.
• Print quality — repeating marks down a page almost always indicate a component with a fixed circumference — a roller or a drum — and the spacing tells us which one.
• Firmware and connectivity — worth ruling out before anyone opens the machine.

A Four-Hour Response, In Writing

Most dealers quote a response time as an average, which is another way of saying that half their customers wait longer than it. Ours is a guaranteed four-hour on-site response written into the service agreement, and it is the same commitment whether the machine came from us or not.

One-Off Repair or a Service Agreement

If you have one machine and it has broken once, a one-off call-out is the sensible answer, and we quote it after diagnosing the fault rather than before. If you are running several devices, a service agreement usually costs less across a year than the call-outs it replaces, and it is what puts the four-hour response in writing. We will tell you plainly which of the two fits you.

It is also worth knowing when a repair stops being worth doing. On an older machine well past its maintenance interval, parts and labor can approach what the equipment is worth — and at that point leasing a current machine or renting one is the better spend. We would rather say so than sell you the same repair twice.

Where We Cover

Our technicians work across Florida — see the full list of service areas, or start from the copier repair overview if you would rather read about the service first.

Book a Repair

Call 888-242-4242 and tell us the make, the model and what it is doing. If there is an error code on the panel, read it to us — it often tells us which part to bring, which turns two visits into one. You can also use the form on our contact page.