Copier Repair in Pembroke Pines, Florida

We would rather fix your machine than sell you a new one, which is not the usual dealer instinct. RDS Team repairs copiers, multifunction printers and wide-format equipment across Pembroke Pines, on brands we sell and brands we do not, with a guaranteed four-hour response.

Why Pembroke Pines Businesses Call Us

  • We service what we did not sell. You do not have to buy a machine from us to have us fix yours. We regularly take over maintenance of equipment placed by other dealers.
  • If we cannot fix it, we replace it. Unique to us in this market. If a machine under contract cannot be repaired, we replace it rather than leaving you to argue about it.
  • Our own technicians, not subcontractors. The person who arrives works for RDS and has done this for years. Nothing is farmed out to whoever is closest.
  • Parts on the van, not on order. Common failure parts travel with the technician, so the majority of calls are closed on the first visit rather than booked for a second.
  • Honest condition reports. If a machine is not worth repairing we say so and show you the arithmetic, rather than billing for a repair that buys three months.

Faults We See Most Often in Pembroke Pines

  • Toner and supply faults. Sensors misreading levels, aftermarket cartridges failing, or waste containers not being detected.
  • Noise and mechanical wear. Grinding, clicking or squealing, which is nearly always a warning you get weeks before the failure it precedes.
  • Paper jams that keep coming back. A jam that recurs in the same place is a worn roller, a misaligned tray or a torn separation pad — not bad luck, and not something clearing it again fixes.
  • Streaks, banding and smudging. Usually a drum, fuser or charge roller reaching end of life. Cheap to fix early, expensive once it takes the whole imaging unit with it.
  • Error codes and lock-ups. The code tells us what to bring, which is why we ask for it on the phone rather than sending someone to look at it first.

Who We Service in Pembroke Pines

Pembroke Pines sits in Broward County, and the offices we keep running here reflect the local economy. The businesses we service most often are:

  • Healthcare
  • Education and childcare
  • Professional services
  • Property management and HOAs

What they have in common is that the machine is not decorative. When it stops, something with a deadline attached stops with it.

Brands We Repair in Pembroke Pines

We are an authorized dealer for Ricoh, Epson, Brother, Canon and HP, and our technicians also work on Kyocera, Sharp, Xerox, Konica Minolta and Toshiba equipment. You do not need to have bought the machine from us — a good share of our Pembroke Pines service base came to us from another dealer after one bad month of response times.

Our Guarantees in Pembroke Pines

  • Guaranteed 4-hour response. Not an aspiration and not an average — a guaranteed on-site response time for Pembroke Pines, written into your service agreement.
  • If we cannot fix it, we replace it. This one is ours alone in this industry. If a machine under contract cannot be repaired, we replace it — you are never left running a business around a dead copier.
  • Rated 5 stars on Google. By the businesses we already look after across Florida — 195 reviews and counting.

Common Questions About Copier Repair in Pembroke Pines

Do you repair machines you did not sell? Yes. We repair Ricoh, Epson, Brother, Canon, HP, Kyocera, Sharp, Xerox, Konica Minolta and Toshiba equipment in Pembroke Pines, whether or not it came from us.

How fast can you get here? Four hours, guaranteed and contractual, for Pembroke Pines customers under agreement. Per-call work is scheduled as quickly as the day allows.

Do I need a service contract? No. We take one-off repair calls in Pembroke Pines and charge for the visit. A service agreement is cheaper if you call more than a couple of times a year, but it is not a condition of being helped.

Is my machine worth repairing? We inspect it first and give you the numbers both ways. Sometimes the repair is obvious value; sometimes the honest answer is that the machine has had its life.

Book a Repair in Pembroke Pines

Have the make, model and any error code on the display ready and we will bring the right parts the first time. Call our Broward line on (954) 739-1111, our main line on (888) 242-4242, or request service for Pembroke Pines. Looking to replace the machine instead? See copier leasing in Pembroke Pines or short-term rental.